121 results found for SCAR REVISION SURGERY Clinics in BOW, TOWER HAMLETS

Very positive!

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Outstanding facilities

Very kind staff

Excellent level of service, efficiency and comfort with personable staff throughout.

staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

We had a very positive experience. It's a very professional environment modern light and clean and the best of all was Mr Neddendorf. Very knowledgeable, gave us excellent information he's highly knowledgeable and competent in his field clearly a very good specialist as well as a very nice man. We were very pleased with our visit and delighted that we became aware of him and the clinic through the macular society video.

Facilities are good. Staff were friendly and helpful.