42 results found for SICKLE CELL ANAEMIA Clinics in TOTTENHAM HALE, HARINGEY

Friendly and quick

The Portland Hospital gave me a first-class experience as a patient. My surgeon was exceptional, as was the anaesthetist. The care immediately pre- and post- op was the best possible. The nurses were wonderful: friendly, expert and highly attentive while also allowing some privacy as required. They could not have given me better care in any way. The hospital itself was a remarkably pleasant environment - my room and the whole ward was calm, well-designed and spotless. The food was very good indeed and the ambience was everything I had hoped for. I felt I was in the best possible place and my surgery there has had an excellent outcome.

Very professional and efficient

Extremely friendly patient and courteous reception staff and concierge.

we were only in the hospital for a relatively short period

staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

My mother was diagnosed with the Sickle cell trait, so I wondered whether I inherent it. That's when I found out about The Red Drop through an advertisement, I got in touch and they were so helpful in terms of listening to my concerns because I didn't even know what exactly test I should do in order to get a diagnosis. The Red Drop’s doctor talked me through the whole process and guided me throughout the process, I honestly could not feel more cared. The process is very straightforward, if you have any doubts you can ask in advance before placing an order for any test, and afterwards test is delivered at home. For the Sickle cell test, I had blood taken from my vein, in one of their collection point, which was very convenient for me. The test results were ready within 24 hours, together with the Red Drop doctor's advice, which personally made me very happy, provided I'm quite an anxious person. Overall I'm very happy with the services and the value of money.

Brilliant service so far. I feel that I am in the best possible hands

Clear communication and great service.