150 results found for SKIN BIOPSY Clinics in CLERKENWELL, CENTRAL LONDON

Helpful staff and nice facilities

Extremely friendly patient and courteous reception staff and concierge.

Very speedy checkin

Friendly and quick

Amazing experience. Everything from booking through to the appointment was great. All staff I dealt with were very polite, friendly and helpful. It was very quick and easy to book an appointment. The actual appointment was great, I waited no time at all to be seen, the lady was very friendly and reassuring, and the actual hospital was beautiful and clean. Best experience I've had with a medical facility!

we were only in the hospital for a relatively short period

Very professional and efficient

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very positive!

Good experience