66 results found for SKINCARE Clinics in LONDON, ENGLAND

Amazing experience. Everything from booking through to the appointment was great. All staff I dealt with were very polite, friendly and helpful. It was very quick and easy to book an appointment. The actual appointment was great, I waited no time at all to be seen, the lady was very friendly and reassuring, and the actual hospital was beautiful and clean. Best experience I've had with a medical facility!

we were only in the hospital for a relatively short period

Good location in London.

I was made to feel comfortable and everything was explained clear to me . I was made to feel at ease and everyone was very supportive and kind.

Very positive!

Facilities are good. Staff were friendly and helpful.

Efficient

Helpful staff and nice facilities

Very efficient

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.