29 results found for SKINCARE Clinics in ST HELIER, MERTON

I went in for a blood test and it was so easy. The clinic is so clean & the staff very friendly/ welcoming! I’d definitely recommend 😊

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.

They were fine front desk could be a bit nicer but was clean and spacious

Had a 2pm appointment but had to wait an hour and was not seen until 3pm - really frustrated

Easy check-in, on time appointment, Dr. Reina Wujanto was friendly, professional and transparent -fantastic experience overall.

The doctors, nurses and staff are incredibly friendly and clearly care about one another and the patients. Doctors in the Sainsbury’s Wing are fantastic, capable and empathetic but clearly overworked with shifts that are longer than they should be. I would say the same goes for the nurses. There is a serious shortage of staff, which is problematic for a private facility. The building in itself and the rooms are in desperate need of renovation and modernisation. Nutrition needs to be much more of a priority as it forms a crucial part of a holistic treatment.

I received real advice on what I should do.

Great clinic for Portuguese speakers in the UK 😊

Excellent level of service by the team again. Instant response to my query and helped me with my concerns and request for treatment. Wherever I go, can always trust HarleyDoc to deliver.