51 results found for SPINAL FUSION Clinics in HIGHT BARNET, BARNET

Excellent service

Beautiful presented hospital staff extremely friendly my appointment time was prompt.

I was looked after at the RNOH when I was undergoing major spinal surgery, March 2024. The staff there were amazing, from when we arrived a day early, they still accommodated for us, to just coming in and checking up on me regularly. They are all really friendly and will come and help you quickly if you need something. The hospital itself is in a really nice area, surrounded by lots of trees and the countryside, so a very nice place to look out of from your window in your room, or when you are having a walk around. The garden was lovely too, it allowed a chance to be able just to have a short walk outside without having to go too far away from your room. The food was good, compared to lots of other hospital catering, and there were always snacks and drinks by your bed if you every get hungry. Overall, it is a really good hospital!

Positive experience Easy to find from the station and a very quick walk The reception staff were friendly and helped provide directions Waiting area was clean and the seating was comfy

Clean, quite and comfortable. Staff were kind too.

Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰

Quick and easy check in with reception. Was expected and forms to complete were ready as soon as I arrived. Receptionist was friendly and efficient. Comfortable waiting area.

KInd reception at entrance and friendly asistance at waiting area.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Good and helpful staff