13 results found for SURGERY OF THE LARYNX FOR CANCER Clinics in CASTLE GREEN, DAGENHAM

Experience at this hospital very pleasant

Hospital was very clean and staff were very efficient and welcoming throughout my stay, my one suggestion would be to allow patients to arrive closer to their procedure time when having local anesthetic, as there are only a small amount of checks needed prior therefor a lot of waiting around.

Very clean and on time didn't have to wait longer than my arranged appointment time

Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.

Very calm and reassuring atmosphere where every member of staff from the cleaner to the consultant was polite and helpful.

Better signage would be helpful.

Overall experience is good but there is lot of scope for improvement

I rang out of the blue with a recommendation for a consultant. The response was excellent: warm and friendly and efficient, and an appointment was arranged on the day itself. All aspects of the procedures were extremely good.

I had to wait 1 hour 25 mins to be seen, I nearly fell asleep in the waiting room after the reception staff even left for the days. It reminded me of NHS wait times when I go for an appointment.

The Surgeon took the procedure and the whole treatment very personal. Nurses were very caring.