105 results found for TONGUE TIE Clinics in ST JAMES'S, WESTMINSTER

Friendly. Efficient. Seen on time. Made to feel welcome.

Very positive!

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Wonderful

Nice place, helpful staff.

Great patient service. Always on time and caring.

Facilities are good. Staff were friendly and helpful.

Staff were all very friendly and helpful. Wait time was only a few minutes.

Very kind staff

Had a 2pm appointment but had to wait an hour and was not seen until 3pm - really frustrated