62 results found for TORN MENISCUS (CARTILAGE) Clinics in HALE, BARNET

I was looked after at the RNOH when I was undergoing major spinal surgery, March 2024. The staff there were amazing, from when we arrived a day early, they still accommodated for us, to just coming in and checking up on me regularly. They are all really friendly and will come and help you quickly if you need something. The hospital itself is in a really nice area, surrounded by lots of trees and the countryside, so a very nice place to look out of from your window in your room, or when you are having a walk around. The garden was lovely too, it allowed a chance to be able just to have a short walk outside without having to go too far away from your room. The food was good, compared to lots of other hospital catering, and there were always snacks and drinks by your bed if you every get hungry. Overall, it is a really good hospital!

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The Portland Hospital gave me a first-class experience as a patient. My surgeon was exceptional, as was the anaesthetist. The care immediately pre- and post- op was the best possible. The nurses were wonderful: friendly, expert and highly attentive while also allowing some privacy as required. They could not have given me better care in any way. The hospital itself was a remarkably pleasant environment - my room and the whole ward was calm, well-designed and spotless. The food was very good indeed and the ambience was everything I had hoped for. I felt I was in the best possible place and my surgery there has had an excellent outcome.

Staff were very professional and helpful

Excellent - clean and friendly

I would highly recommend Dr Pruneddu and Dottore London overall. I was able to get an appointment at short notice, I didn't have to wait on the day and Dr Pruneddu answered all my questions clearlt and efficiently.

Very positive!

Friendly service and quick and experienced

Nice place, helpful staff.

Very kind staff