69 results found for TORN MENISCUS (CARTILAGE) Clinics in WANSTEAD, REDBRIDGE

I had the best care at the Portland Hospital. All the midwives and nursing staff were very friendly, helpful and kind. The facilities were incredible. I was well looked after and enjoyed my hospital stay.

Staff were very professional and helpful

Very nice people

Excellent facility and specialists

One small delay otherwise the operation was timely and the staff very good

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent experience

Quick and easy check in with reception. Was expected and forms to complete were ready as soon as I arrived. Receptionist was friendly and efficient. Comfortable waiting area.

Very positive!

Nice place, helpful staff.