48 results found for TRIGEMINAL NEURALGIA Clinics in LADBROKE GROVE, KENSINGTON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Extremely friendly patient and courteous reception staff and concierge.

Friendly. Efficient. Seen on time. Made to feel welcome.

Weird area to get to but asking for directions wasn't a problem. Very friendly and felt like o had commitment from the doctor and focus on my recovery

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.

Helpful staff and nice facilities

Familiar Staff and Doctors service is the best.

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Very professional and efficient