50 results found for UROLOGICAL SURGERY Clinics in SEVEN SISTERS, HARINGEY

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Brilliant informative friendly and put your mind at rest thank you

Experience at this hospital very pleasant

All aspects of my visits to The Prostate Centre have been more than satisfactory, from waiting times, staff interactions, cleanliness and the overall environment has made me feel well looked after throughout.

Very positive!

Very kind staff

Nice place, helpful staff.

Great experience from start to finish

Everyone was really friendly and I did not have to wait long to be seen. The consultant and her team were really good and explained everything in clear language that I was able to understand

KInd reception at entrance and friendly asistance at waiting area.