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Urological Surgery Stoke Newington
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
1 Welbeck Street, Men's Health Centre, London, United Kingdom, W1G 6DE
Brilliant informative friendly and put your mind at rest thank you
4.84
610
patient reviews
18 Devonshire Street, London, United Kingdom, W1G 7AQ
All aspects of my visits to The Prostate Centre have been more than satisfactory, from waiting times, staff interactions, cleanliness and the overall environment has made me feel well looked after throughout.
4.87
466
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
Very positive!
4.82
555
patient reviews
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Very kind staff
4.71
476
patient reviews
9 Harley Street, London, United Kingdom, W1G 9QY
Nice place, helpful staff.
4.84
477
patient reviews
5 Devonshire Place, London, United Kingdom, W1G 6HL
Great experience from start to finish
4.87
237
patient reviews
King Edward VII Hospital, 5-10 Beaumont St, London, United Kingdom, W1G 6AA
Everyone was really friendly and I did not have to wait long to be seen. The consultant and her team were really good and explained everything in clear language that I was able to understand
4.92
12
patient reviews
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
Facilities are good. Staff were friendly and helpful.
4.87
280
patient reviews
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Staff were very professional and helpful
4.74
188
patient reviews