62 results found for VARICOSE VEINS SURGERY Clinics in WOOD GREEN, HARINGEY

Excellent experience

Love this Hospital.

Extremely friendly patient and courteous reception staff and concierge.

Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.

Professional and prompt

Very professional and efficient

Great facilities, helpful and friendly staff and consultant explained everything clearly

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very clean and on time didn't have to wait longer than my arranged appointment time

Every member of the team was a delight to deal with - from sonographers to nurses and receptionists. Pre and post appointment care was impressive - from bookings to proactive calls to check in post-op.