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20 Devonshire Place, London, United Kingdom, W1B 6BW
Brilliant service at The London Clinic. Friendly, efficient and professional.
4.86
1369
patient reviews
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Excellent and reassuring.
4.83
3529
patient reviews
35 Weymouth Street, London, United Kingdom, W1G 8BJ
Very easy to navigate.
4.73
2699
patient reviews
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
Very professional and efficient
4.74
3016
patient reviews
1 Welbeck Street, Men's Health Centre, London, United Kingdom, W1G 6DE
Mr Ali continues to provide compassionate, diligent care - including swift responses to any urgent / ad-hoc questions I have about my care outside of sessions by email. His secretaries have also been very helpful since I started my recovery with him.
4.84
612
patient reviews
27 Tooley Street, London, United Kingdom, SE1 2PR
Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.
4.80
4358
patient reviews
9 Harley Street, London, United Kingdom, W1G 9QY
Nice place, helpful staff.
4.84
477
patient reviews
St Thomas Street, London, United Kingdom, SE1 9BS
Very good experience overall
4.78
3598
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
Very positive!
4.82
555
patient reviews