52 results found for PHIMOSIS Clinics in CHINATOWN, WEST END

Very good experience overall

Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very easy to navigate.

Very professional and efficient

I had the best care at the Portland Hospital. All the midwives and nursing staff were very friendly, helpful and kind. The facilities were incredible. I was well looked after and enjoyed my hospital stay.

Mr Ali continues to provide compassionate, diligent care - including swift responses to any urgent / ad-hoc questions I have about my care outside of sessions by email. His secretaries have also been very helpful since I started my recovery with him.

Brilliant service at The London Clinic. Friendly, efficient and professional.

Very positive!

Love this Hospital.