65 results found for VESTIBULAR NEURITIS Clinics in DOLLIS HILL, BRENT

Positive experience Easy to find from the station and a very quick walk The reception staff were friendly and helped provide directions Waiting area was clean and the seating was comfy

I couldn't fault the service we received. Staff made us feel instantly at ease.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent work from a good team.

clean, professional and welcoming

Good thanks

Very professional and efficient

Good location in London.

Good clinic with friendly and helpful staff. More parking would be helpful.

Friendly service and quick and experienced