47 results found for WEIGHT LOSS/BARIATRIC SURGERY Clinics in CUSTOM HOUSE, NEWHAM

Love this Hospital.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Staff were very professional and helpful

All the staff i met were friendly and amazing

Booking process easy and all staff pleasant. Disappointed not to be examined- I have what I believe is bloating but may not be.

Excellent experience

UCH could not have been better. All round professional, and friendly. I couldn’t ask for more.