73 results found for WELL BABY CHECK Clinics in WEST KENSINGTON, FULHAM

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

The Portland Hospital gave me a first-class experience as a patient. My surgeon was exceptional, as was the anaesthetist. The care immediately pre- and post- op was the best possible. The nurses were wonderful: friendly, expert and highly attentive while also allowing some privacy as required. They could not have given me better care in any way. The hospital itself was a remarkably pleasant environment - my room and the whole ward was calm, well-designed and spotless. The food was very good indeed and the ambience was everything I had hoped for. I felt I was in the best possible place and my surgery there has had an excellent outcome.

Had a 2pm appointment but had to wait an hour and was not seen until 3pm - really frustrated

All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.

Small clinic meant it felt intimate and the staff were always so attentive - much more personable than going to a hospital for scans / check-ups

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

Prompt and kindly attention to my needs. Very professional yet personal

Wonderful

Dr. Sera is the most attentive, thorough Dr. I've ever had. I appreciate her care endlessly, and her staff are top notch.