61 results found for WRIST PAIN Clinics in MILL HILL, BARNET

Excellent service

Excellent. Well looked after. Friendly and caring nurses

One small delay otherwise the operation was timely and the staff very good

The staff in the reception area were very friendly and treated me with respect. The environment was clean and tidy. The vending machine and seating helped to make my experience very pleasant.

Very efficient.. excellent treatment

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰

The hospital was easy to find and staff helpful at each stage as I was new to the hospital. It was clean and well signed to move around to the pharmacy and exit

Everyone was helpful, polite and efficient and the food was good.

All staff were very polite and friendly and efficient.