34 results found for BREAST CANCER Clinics in HARROW, WEST LONDON

Very efficient.. excellent treatment

Positive experience, totally stress free.

Staff were so great, friendly caring I felt so well looked after… the clinic is so clean

Very pleasant hospital and caring staff

we were only in the hospital for a relatively short period

Excellent service by the staff, building is very well maintained and very clean

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The staff in the reception area were very friendly and treated me with respect. The environment was clean and tidy. The vending machine and seating helped to make my experience very pleasant.

staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.

Never spent long waiting but the staff and service was fast and friendly.