98 results found for DRY EYES Clinics in KENSINGTON, CENTRAL LONDON

Excellent

Amazing service and treatment from start to finish

Friendly and quick

Very efficient - very soon after I arrived, I was taken to the downstairs room to have the battery of tests done, and then almost immediately went upstairs to see Caroline. All very thorough and reassuring. The selection of frames was also very efficient - and patient, allowing me to try on a lot of different ones.

Excellent. Well looked after. Friendly and caring nurses

Excellent service, lovely premises and polite and friendly staff who put me at my ease. Thank you

My eyes are very less dry after the excellent treatment and advice from the Dry Eye Centre. I would recommend this friendly and efficient service to anyone who has trouble with dry eyes. I got an excellent and detailed diagnosis of the state of dryness of my eyes and was taught how to care for them more efficiently. Attending the Dry Eye Centre was a really pleasant and very helpful experience.

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

Extremely friendly patient and courteous reception staff and concierge.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.