85 results found for EYE PROBLEM Clinics in GUNNERSBURY, WEST LONDON

Love this Hospital.

The doctor was very friendly and kind, and she helped me through a physically difficult test by talking to me and explaining everything.

Polite, welcoming staff, & a hygienic & beautifully decorated environment.

Very positive!

Good professional care.

Great facilities, helpful and friendly staff and consultant explained everything clearly

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Overal friendly greeting by staff. Wait was slightly longer than anticipated, but staff were attentive throughout.

Consistently attentive and high quality.

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!