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Health and Social Care Holborn
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Verified profile
80-82 Blackheath Hill, London, United Kingdom, SE10 8AD
My sister has made amazing progress in the short time she has been with you. So much better than hospital. Staff are kind and friendly. Sometimes it is hard for us to communicate with staff. I sometimes have to wait a long time before my call is returned when I have a query. However the staff do an amazing job and have made her feel heard.
3.50
1
patient reviews
Verified profile
53 Thornton Avenue, London, United Kingdom, SW2 4BD
For someone that lives at Thornton Avenue the in my opinion the support service is very bad, to the point of put clients at severe risk. 5 member of staff “working“ during the Night Shift have been caught asleep, and although able to gain evidence, recordings of them“, Thornton manager and area manager, ignored the issue. This issue alone put myself, and five other clients at risk of that if they had a seizure during the night, they could go into status epilepticus and die. As well, there’s the fact that on the tenants agreement form, there is very little detailed as to what money will going to, so they are able use money that is refered to on the tenants agreement, around £17.00, as well as ask for money for “cleaning materials“ although living here you can see that the money provides much more than just cleaning materials. This therefore come under financial abuse. When you speak up to a member of staff, and try and speak your views, they act really rudely to you. However it is always blamed to be that you’re in the wrong concerning every subject. Staff alway ignore your e-Mails incase of risk of creating a bad paper trail, that could be seen as evidence for bad claims. The clients only got keys to the front this year, after a situation where, a client, myself, got locked out of the building at around 2:30 at night.
2.75
3
patient reviews
Verified profile
Holybourne Avenue, London, United Kingdom, SW15 4JD
Lack clear communication with family
2.75
1
patient reviews
Verified profile
61 Gunnersbury Avenue, London, United Kingdom, W5 4LP
There are no reviews for this profile
Verified profile
4 Holywell Row, London, United Kingdom, EC2A 4JF
Test Test Test
5.00
2
patient reviews
Unverified profile
127 Highbury New Park, London, United Kingdom, N5 2DS
There are no reviews for this profile
Unverified profile
6 Wynne Road, London, United Kingdom, SW9 0BB
There are no reviews for this profile
Unverified profile
30A Cheverton Rd, London, United Kingdom, N19 3AY
There are no reviews for this profile
Unverified profile
John Williams Close Off Cold Blow Lane, London, United Kingdom, SE14 5XA
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Unverified profile
94 North Side Wandsworth Common, London, United Kingdom, SW18 2QU
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