103 results found for HEART FAILURE Clinics in STRATFORD, NEWHAM

Professional and prompt

The Surgeon took the procedure and the whole treatment very personal. Nurses were very caring.

Friendly, organised and efficient with minimal wait time

we were only in the hospital for a relatively short period

Very positive!

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Nice place, helpful staff.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very kind staff

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!