84 results found for INFLAMMATORY ARTHRITIS Clinics in KENSAL GREEN, BRENT

Love this Hospital.

Great patient service. Always on time and caring.

KInd reception at entrance and friendly asistance at waiting area.

All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.

Extremely friendly patient and courteous reception staff and concierge.

Friendly, organised and efficient with minimal wait time

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great experience from start to finish

Great facilities, helpful and friendly staff and consultant explained everything clearly

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!