4 results found for INHERITED EYE DISEASES Clinics in EALING, WEST LONDON

The Portland Hospital gave me a first-class experience as a patient. My surgeon was exceptional, as was the anaesthetist. The care immediately pre- and post- op was the best possible. The nurses were wonderful: friendly, expert and highly attentive while also allowing some privacy as required. They could not have given me better care in any way. The hospital itself was a remarkably pleasant environment - my room and the whole ward was calm, well-designed and spotless. The food was very good indeed and the ambience was everything I had hoped for. I felt I was in the best possible place and my surgery there has had an excellent outcome.

The overall experience from start to finish was fantastic, the calm manner everything was explained in, to the day of the eye surgery and the surgery itself went smoothly. However on completion of all the procedures it was at the point of payment where there an issue, the fee had been emailed correctly which reflected the invoice, however the team taking the payment were adamant the price had changed, this was resolved but looked very unprofessional, the payment system needs to be reviewed. The Practice Manager was not at fault here all communication made from start to finish was clear.