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Mallet Finger Chinatown
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27 Tooley Street, London, United Kingdom, SE1 2PR
Great location. Friendly staff. Would recommend overall.
4.80
4351
patient reviews
20 Devonshire Place, London, United Kingdom, W1B 6BW
I felt so cared for as soon as I arrived. Everything was explained to me before my surgery and I was reassured right up to I was put to sleep. When I came round after surgery I could not have felt more cared for , everyone was amazing and I was continually checked on through the night. Food was amazing too, all of the staff were polite , respectful and kind.
4.86
1361
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
Positive experience Easy to find from the station and a very quick walk The reception staff were friendly and helped provide directions Waiting area was clean and the seating was comfy
4.73
3763
patient reviews
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Good thanks
4.83
3484
patient reviews
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
Very professional and efficient
4.74
3016
patient reviews
205 – 209 Great Portland Street, London, United Kingdom, W1W 5AH
The hospital is always clean and child friendly. Staff are always polite and helpful. Great hospital overall.
4.81
1915
patient reviews
St Thomas Street, London, United Kingdom, SE1 9BS
It was excellent and the nurses and wider staff were all fantastic.
4.78
3591
patient reviews
18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
Staff were friendly and helpful
4.78
790
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
I had an appointment booked for some Bloods at midday. I was maybe one or two minutes late but was still waiting at 12.20pm at which point i approached the desk to find that they were struggling to check my authorisation number despite me having emailed it to the booking administrator earlier, and despite sitting in the waiting room (so they could have asked me). When I finally went to see the nurse for the tests she didn’t a copy of the request form despite me having emailed it to the booking administrator the previous day. So a further delay whilst she went to ‘get the right tubes’. Please sort out the co-ordination between your departments
4.82
552
patient reviews