36 results found for NECK FRACTURE Clinics in HERTFORDSHIRE, EAST OF ENGLAND

The whole end to end service was excellent, very helpful and friendly staff, the procedure went smoothly and was explained, the hospital has excellent facilities and the food is first class.

Very friendly people and helpfull

Very well looked after , felt very calm staying there

Excellent service

Staff responsive and professional with friendly manner. All areas clean but felt rooms were tired and in need of a refresh

My experience with Nuffield was fast and efficient and very friendly place to have a procedure.

Friendly Staff, although they found it slightly difficult to change my GP practice and GP at OP reception

KInd reception at entrance and friendly asistance at waiting area.

Very professional and efficient

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.