115 results found for NEUROPATHIC PAIN Clinics in MARBLE ARCH, CENTRAL LONDON

we were only in the hospital for a relatively short period

Helpful staff and nice facilities

Good location in London.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Friendly. Efficient. Seen on time. Made to feel welcome.

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

We had a video consultation

Very professional and efficient

Extremely friendly patient and courteous reception staff and concierge.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.