112 results found for OBSESSIVE COMPULSIVE DISORDER (OCD) Clinics in BROOK GREEN, HAMMERSMITH

An incredibly supportive environment, staffed by highly competent and caring individuals.

always timely and patient reply!

Clinically excellent with a "family feel."

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

In particular, the receptionists were cheery and welcoming. Theyvhalped make the appointment non-scary and set me at ease - so thanks to them!! 😊

Extremely friendly patient and courteous reception staff and concierge.

I recently had the pleasure of using Harley Row Clinic’s online services, and I can’t recommend them highly enough. One aspect that stood out to me was the convenient payment structure. Splitting the cost into two payments for each assessment made it much more manageable for me financially. From the start, the person handling emails was incredibly polite and helpful. They provided comprehensive information without overwhelming me and always responded in a timely manner. This level of service was consistent and reassuring throughout my experience. After my session, I had a clear understanding of my ADHD diagnosis, what to do next, and a rough timeline. Overall, my experience with Harley Row Clinic has been extremely positive, and I am grateful to have found them through a Google search. Thank you, Harley Row Clinic, for your outstanding service!

I had very little interaction with Priory directly, but what I did have was positive.