162 results found for POST-TRAUMATIC STRESS DISORDER (PTSD) Clinics in BROOK GREEN, HAMMERSMITH

Extremely friendly patient and courteous reception staff and concierge.

Receptionists can sometimes be a little brusque, but otherwise very good overall.

Great team. Incredibly efficient and professional.

An incredibly supportive environment, staffed by highly competent and caring individuals.

All staff were very polite and friendly and efficient.

Amazing service and treatment from start to finish

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

Really helped me

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

My experience with Living Mind was a very pleasurable one. The staff were friendly and made me feel at ease. I was able to ask as many questions and raise my concerns about the procedure. They were extremely helpful.