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Pancreatitis Balham
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
Love this Hospital.
4.73
3776
patient reviews
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Very kind staff
4.71
476
patient reviews
5 Devonshire Place, London, United Kingdom, W1G 6HL
Great experience from start to finish
4.87
237
patient reviews
Poppy Lane Shirley Oaks Village, Croydon, United Kingdom, CR9 8AB
I've had a few surgeries at the hospital and both times had to stay overnight. The service was absolutely fantastic.
4.83
530
patient reviews
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Staff were very professional and helpful
4.74
188
patient reviews
24 Portland Pl, London, United Kingdom, W1B 1LU
Outstanding
4.90
62
patient reviews
13 -14 Fitzroy Square, London, United Kingdom, W1T 6AH
Very nice hospital, staff were very friendly and helpful and overall experience was amazing
4.87
110
patient reviews
Bond House, 347-353 Chiswick High Road, London, United Kingdom, W4 4HS
All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.
4.80
486
patient reviews
40-42 Lee Terrace, London, United Kingdom, SE3 9UD
Hospital was very clean and staff were very efficient and welcoming throughout my stay, my one suggestion would be to allow patients to arrive closer to their procedure time when having local anesthetic, as there are only a small amount of checks needed prior therefor a lot of waiting around.
4.80
857
patient reviews