55 results found for PELVIC CONGESTION SYNDROME Clinics in BAYSWATER, CENTRAL LONDON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Wonderful

Facilities are good. Staff were friendly and helpful.

Very kind staff

The staff was friendly, the facilities were clean, and the service was prompt and professional.

Great experience from start to finish

Had a 2pm appointment but had to wait an hour and was not seen until 3pm - really frustrated

Great all round

Staff were very professional and helpful