98 results found for POST NATAL DEPRESSION (PND) Clinics in FENCHURCH STREET, CITY OF LONDON

Clear communication and great service.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

All very smooth and efficient

Great patient service. Always on time and caring.

Great experience from start to finish

Wonderful

Receptionists can sometimes be a little brusque, but otherwise very good overall.

Very nice hospital, staff were very friendly and helpful and overall experience was amazing

An incredibly supportive environment, staffed by highly competent and caring individuals.

An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.