13 results found for PSORIATIC ARTHRITIS Clinics in BOREHAMWOOD, HERTSMERE

Very efficient.. excellent treatment

Good and helpful staff

KInd reception at entrance and friendly asistance at waiting area.

Excellent experience

Positive experience, totally stress free.

Good clinic with friendly and helpful staff. More parking would be helpful.

Very pleasant hospital and caring staff

Quick and easy check in with reception. Was expected and forms to complete were ready as soon as I arrived. Receptionist was friendly and efficient. Comfortable waiting area.

Wonderful

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.