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38 Giltspur Road, London, United Kingdom, EC1A 7BS
I had to wait 1 hour 25 mins to be seen, I nearly fell asleep in the waiting room after the reception staff even left for the days. It reminded me of NHS wait times when I go for an appointment.
4.66
34
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
9 Harley Street, London, United Kingdom, W1G 9QY
Nice place, helpful staff.
4.84
477
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
17-19 View Road, London, United Kingdom, N6 4DJ
Excellent experience
4.80
446
patient reviews
5 Devonshire Place, London, United Kingdom, W1G 6HL
Great experience from start to finish
4.87
237
patient reviews
One New Change, London, United Kingdom, EC4M 9AF
Natasha, a profoundly skilled and compassionate physiotherapist, and I must say that my experience was nothing short of phenomenal. From the very beginning, Natasha exuded a warmth and genuine care that immediately put me at ease. Her enthusiasm for her craft was truly inspiring and instilled confidence in me from the get-go. Natasha's professionalism was exemplary throughout our sessions together. She displayed the perfect balance of expertise and attentiveness, consistently demonstrating an earnest commitment to my well-being. Every interaction with her was characterized by active listening, expert analysis, and tailored treatment plans that addressed my unique needs and requirements. What truly sets Natasha apart is her remarkable ability to combine her vast knowledge of physiotherapy with an intuitive understanding of the human body. During our sessions, Natasha consistently went above and beyond to ensure my comfort and progress. Aside from her technical expertise, Natasha's genuine care and empathy made every session an uplifting experience. She was not only my physiotherapist but also my confidante and guiding light during my journey towards recovery. Her ability to prioritize the emotional well-being of her patients truly sets her apart. I wholeheartedly recommend Natasha to anyone seeking a skilled, compassionate, and dedicated physiotherapist. She is the epitome of excellence in the field, and I am truly grateful for her remarkable contribution to my well-being. Thank you, Natasha, for being the guiding light in my recovery journey. Your passion, professionalism, and unyielding support have made a world of difference.
5.00
2
patient reviews
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
Facilities are good. Staff were friendly and helpful.
4.87
280
patient reviews
Until, 111, Charing Cross Rd, London, United Kingdom, WC2H 0DT
My experience with Cultural Health Club Clinic has been an excellent one. My physio (Daniel) has a plethora of knowledge and is highly experienced. As an athlete himself he related to my struggle with being injured, he's approach is client centred. During each visit he would feedback progress he'd witnessed and then discussed areas we needed to focus on. He helped to build my confidence as a runner and believe my goals where possible. Securing an appointment was quick and easy, the staff at Cultural Health Club are friendly and flexible.
4.98
46
patient reviews
10-11 Dock Offices Surrey Quays Road, London, United Kingdom, SE16 2XU
Bodyclinic is very clean and friendly. Everyone greats you and I always feel welcome and comfortable. I’ve been using bodyclinic for about 3 years now.
4.97
8
patient reviews