81 results found for SIGMOIDOSCOPY Clinics in UPTON PARK, NEWHAM

All very smooth and efficient

I had to wait 1 hour 25 mins to be seen, I nearly fell asleep in the waiting room after the reception staff even left for the days. It reminded me of NHS wait times when I go for an appointment.

The hospital were very accommodating even though I was running late as I had taken the wrong train from Surrey!

Facilities are good. Staff were friendly and helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I have been under the care of Dr Sami for 3 years and always had an excellent service. He saved my swallowing and treated my reflux and stomach problems. I feel back to normal now.

Very positive!

Very kind staff

Excellent level of service, efficiency and comfort with personable staff throughout.

Very nice hospital, staff were very friendly and helpful and overall experience was amazing