97 results found for THORACIC AORTIC ANEURYSM Clinics in WEST MIDLANDS, ENGLAND

Very kind staff

Positive experience Easy to find from the station and a very quick walk The reception staff were friendly and helped provide directions Waiting area was clean and the seating was comfy

Hospital is fine

Courteous and helpful

Very professional and efficient

It was excellent and the nurses and wider staff were all fantastic.

I have no complaints regarding Spire Hospital The physio team were extremely helpful. My overnight stay was very comfortable, and the follow up ensured my operation was successful.

Professional and kind staff, just as one would expect from any health facility.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I was very pleased with everything.