79 results found for TONSIL AND ADENOID INFECTIONS Clinics in BALHAM, WANDSWORTH

Staff were all very friendly and helpful. Wait time was only a few minutes.

Hospital was very clean and staff were very efficient and welcoming throughout my stay, my one suggestion would be to allow patients to arrive closer to their procedure time when having local anesthetic, as there are only a small amount of checks needed prior therefor a lot of waiting around.

All the staff i met were friendly and amazing

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I was very surprised to find out the clinic has office at Nine Elmes, which is very close to my home. I’m very convenient. The facilities are new and the staff are very friendly. I had a great visit.

Love this Hospital.

Great patient service. Always on time and caring.

Very kind staff

Great experience from start to finish

Fantastic device and facilities never had to wait for appointments. Friendly staff.