205 results found for TRABECULOPLASTY (SLT) Clinics in ENGLAND, UNITED KINGDOM

Good professional care.

Very efficient

Pleasant staff

I was greeted by a very friendly and helpful receptionist. My appointment was on time.

Great facilities, helpful and friendly staff and consultant explained everything clearly

Comfortable room, very attentive and kind staff and the food was good!

The doctor was very friendly and kind, and she helped me through a physically difficult test by talking to me and explaining everything.

very effficient

Love this Hospital.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.