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Vasculitis Tower Hamlets
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
Love this Hospital.
4.73
3776
patient reviews
5 Devonshire Place, London, United Kingdom, W1G 6HL
Great experience from start to finish
4.87
237
patient reviews
Roding Lane South, Redbridge, United Kingdom, IG4 5PZ
Experience at this hospital very pleasant
4.76
644
patient reviews
1 Welbeck Street, London, United Kingdom, W1G 0AR
Efficient
4.85
127
patient reviews
OS Clinic, 45 Queen Anne St, London, United Kingdom, W1G 9JF
They were fine front desk could be a bit nicer but was clean and spacious
4.89
88
patient reviews
676-678 High Rd Leytonstone, Bushwood, London, United Kingdom, E11 3AA
I received real advice on what I should do.
5.00
45
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
All the staff i met were friendly and amazing
4.77
575
patient reviews
96 Harley Street, London, United Kingdom, W1G 7HY
Really helped me
4.94
26
patient reviews