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The Runnymede Hospital (part of Circle Health Group)

The Runnymede Hospital (part of Circle Health Group)

Guildford Road Ottershaw, Chertsey, United Kingdom, KT16 0RQ

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All reviews(331)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Colonoscopy (35)
Endometriosis (26)
Laparoscopic (Key-Hole) Surgery (16)
Gastroscopy (15)
Cataract Surgery (14)

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*Star rating based on patient reviews

331 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The hospital was very well maintained and was a relaxing environment. The staff were all very friendly and helpful.

19 Jun 2023verified patient
Patient seen for:
Angina
Chest Pain
ECG (Electrocardiogram)

Reply from The Runnymede Hospital (part of Circle Health Group)

Good Morning Thank you for a lovely review Best wishes and speedy recovery Tracey Patient Liaison Officer

21 Jun 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly staff, ready to help promptly and make you feel at ease.

18 Sep 2023verified patient
Patient seen for:
ECG (Electrocardiogram)
Chest Pain

Reply from The Runnymede Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. Best wishes Patient Liaison Officer

22 Nov 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everyone at the runnymede was extremely friendly. Being aware of various crises in national healthcare theres always a worry that any nurses time might be better spent elsewhere but I never felt rushed or anything close. I did wait (in my own private room) for a few hours before my procedure, but as far as I know theres only one theatre and its just the luck of the draw who goes first and last so I dont hold it against anyone or anything

02 Oct 2023verified patient
Patient seen for:
Irritable Bowel Syndrome (IBS)
Colonoscopy
Colitis (Ulcerative Colitis)

Reply from The Runnymede Hospital (part of Circle Health Group)

Good Morning Thank you for sharing your positive experience! Kind regards Patient Liaison Officer

22 Nov 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent! Great customer service

17 Nov 2023verified patient
Patient seen for:
Bradycardia

Reply from The Runnymede Hospital (part of Circle Health Group)

Good Morning Thank you; we appreciate your feedback! Kind regards Patient Liaison Officer

22 Nov 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent

08 Dec 2023verified patient
Patient seen for:
Angioplasty
Coronary Stent Insertion
Coronary Angiography

Reply from The Runnymede Hospital (part of Circle Health Group)

We appreciate your positive review about your recent experience with us! Best regards Tracey Patient Liaison Officer.

13 Dec 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great hospital, staff are fantastic, very clean and modern rooms. Comfortable bed!

05 Feb 2024verified patient
Patient seen for:
Chronic Pelvic Pain
Ovarian Cysts
Laparoscopic (Key-Hole) Surgery

Reply from The Runnymede Hospital (part of Circle Health Group)

Good morning Thank you; we appreciate your feedback! The Runnymede Hospital.

08 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My visits to the hospital have been a good experience

14 Dec 2023verified patient
Patient seen for:
Acid Reflux
Endoscopy (OGD)
Colonoscopy

Reply from The Runnymede Hospital (part of Circle Health Group)

Good Afternoon Thank you for taking the time to leave a review for us at The Runnymede Hospital. we are happy we could meet your expectations Best wishes Tracey

17 Dec 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The hospital was excellent, excellent service for everything, friendly, clean, made my time in hospital easier.

15 Dec 2023verified patient
Patient seen for:
Endometriosis

Reply from The Runnymede Hospital (part of Circle Health Group)

Thank you for taking the time to review our hospital. Regards Patient Liaison Officer

21 Dec 2023

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent overall, however, I suspect most patients are late for their appointments due to the lack of parking.

19 Jan 2024verified patient
Patient seen for:
Chest Pain

Reply from The Runnymede Hospital (part of Circle Health Group)

Good Morning Thank you for sharing your positive experience! Regards Tracey Patient Liaison Officer.

22 Jan 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very satisfied

26 Jan 2024verified patient
Patient seen for:
Eye Problems

Reply from The Runnymede Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. Regards The Runnymede Hospital.

30 Jan 2024