4.74

I am very disappointed by the standard of care and attention, particularly the standard of the fitting of dental plates right from the start, recently I was told that my gums had shrunk, but the bottom plate did not fit from the very beginning, when adapted it cut into my lower lip and caused an infection and I have not be able to wear it without discomfort even though the dentist tried to adapt it. My upper set has parts of the plate with sharp or pointed edges which creates great difficulty and pain when eating. The right side of this plate has a large gap between my plate and gum where my little finger can fit, when I try to chew this causes get pain and embarrassment when the sandwich or other food becomes stuck there, or even pulls my plate out, I wear a gel to keep them located even that struggles to cope with them.

I attended my appointment and when asked if there were any issues, I advised that I had toothache, but couldn’t be sure of which tooth . The dentist visually inspected and said it was likely a cracked tooth. I was then advised that I would need a custom made tooth guard at Band 3 charge (£282.80) to stop me grinding my teeth. Having never in 60 years been advised of teeth grinding, I asked how this would fix my “cracked tooth”, to be told that it wouldn’t, but would stop further teeth from cracking. I declined the guard, saying that I really need the current issue fixed (which is a Band 2 charge at £65.20), before I consider treatment that might not be clinically necessary. However, the 10 minute appointment was over and I was charged Band 1 (£23.80) for an examination – no Xray was taken and no further treatment suggested (which are included in Band 1)! Overall, I am disappointed at the level of service I experienced and wouldn’t recommend Damira Dental Studios. And I have a cracked tooth, causing pain I still need to resolve.

I have been a patient for over 20 years A long standing patient relationship is something i truly believes makes a dentist practice

Great speedy service

Very good

Great check up. They fit me in at 5pm which suits me for my job. They saw me immediately with no waiting. Jazz was extremely friendly as always and did a great job. And they've booked me in for my next appointment with no issues.

Excellent service from the efficient and friendly Andover team who helped me in an emergency.

Very friendly staff, clean practice and thoroughly professional service.

Seen just before appointment timing.

The dentist was punctual and friendly as usual. She did a small filling there and then without need for an extra appointment.