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Guy’s and St Thomas’ Private Healthcare

Guy’s and St Thomas’ Private Healthcare

St Thomas Hospital, Westminster Bridge Road, London, United Kingdom, SE1 7EH

Verified profile

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Reviews

All reviews(77)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Colonoscopy (8)
Endoscopy (OGD) (8)
In-Vitro Fertilisation (IVF) (4)
Bloating (3)
Irritable Bowel Syndrome (IBS) (3)

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*Star rating based on patient reviews

77 reviews

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Great

20 Feb 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Perfect customer experience - thank you

20 Feb 2020verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Thank you for the kind efficient care and especially the benefit and improvement of the pain. Oh and Alex’s hospitality!

20 Feb 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I was happy with the location, it was very easy to find. The facilities were clean and the staff friendly.

10 Nov 2020verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

!

15 Jul 2019verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent as well as extremely satisfactory

20 Dec 2020verified patient
Patient seen for:
Gastrointestinal Bleeding
Endoscopic Laser Treatment

4.25

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Overall very happy

28 Sep 2020verified patient
Patient seen for:
Autoimmune Diseases
Gastroenterology

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great

08 Jul 2019verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Amazing hospital!

23 Jul 2019verified patient

3.5

3.00
Overall Experience
5.00
Cleanliness
3.00
Friendliness
3.00
Wait time

The nursing staff were very mixed. Some i found to be very helpful and friendly while others i felt had bad bedside manners. One nurse in particular shouted at me and when i started to cry, told me to stop crying. This i found astonishing especially at a time I was feeling very vulnerable and ill. She seemed to lack any empathy which is a fundamental trait needed in a nurse. In terms of the food, the menu didnt change during my 2 week stay so i found it very boring and the choice not very extensive. The cleaning was top notch with someone coming every day to clean the room.

26 Aug 2020verified patient