As expected

Slow and not much better than being an NHS patient. In fact, there wasn’t any difference other than a shorter waiting time

A good overall experience. Mr Patki was very informative and specific with his guidance. Svetlana (the main nurse during my stay) was wonderfully supportive and prompt with all the support and help she provided. The only improvements I would mention are: - the shower cubicle area was extremely mouldy around the floor area and not hygienic enough to have a shower, especially with an open wound. - Handovers to the night team could have been better. The team were not consistent in providing pain relief at the right times and it was dependent on the patient requesting it.

Staff very welcoming and made my daughter feel at ease. Calm atmosphere and very clean!

Lovely! I was greeted by really lovely people, I waited less than 2 minutes for my appointment. The communication was excellent. No complaints. 10/10 customer service

On the whole very satisfied with whole experience

We were seen so quickly and had all the support we needed given we weren't sure if the injury was serious or not.

Very efficient and polite service

Professional and very friendly experience.

Was very good experience