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The Wellington Hospital, part of HCA Healthcare UK

The Wellington Hospital, part of HCA Healthcare UK

St Johns Wood, London, United Kingdom, NW8 7JA

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Reviews

All reviews(2558)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Colonoscopy (200)
Endoscopy (OGD) (65)
Gastroscopy (61)
Hip Replacement (54)
Spinal Surgery (39)

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*Star rating based on patient reviews

2,558 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

It was great. I could not find one fault. The staff and hospital were excellent.

25 Feb 2021verified patient
Patient seen for:
Urological Oncology

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent, professional, friendly service. High quality care was given at all times.

25 Feb 2021verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

very good overall

08 Mar 2021verified patient

3.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
1.00
Wait time

Waiting time and facilities poor, no consideration as appointment over an hour later than scheduled

08 Mar 2021verified patient

4.5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

They all handled the fire alarm with professionalism and care

08 Mar 2021verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Staff friendly and helpfull

08 Mar 2021verified patient

3.75

3.00
Overall Experience
5.00
Cleanliness
2.00
Friendliness
5.00
Wait time

More needs to be done to improve welcome and guidance on arrival.

08 Mar 2021verified patient
Patient seen for:
Back Pain

4.75

5.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Efficient friendly staff. Everything went without a hitch

08 Mar 2021verified patient

4.5

5.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

ALL FINE - NO PROBLEMS EXPERIENCED

08 Mar 2021verified patient

3.75

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
2.00
Wait time

Helpful and friendly staff. Good medical care but administration needs improvement in certain areas.

08 Mar 2021verified patient