100 results found for BREAST RECONSTRUCTION Clinics in WESTCOMBE PARK, BLACKHEATH

Staff in London Clinic were all friendly, efficient, and patient-centric. Nurses were really knowledgeable, committed, and kind who always acted very fast to solve my issues. Highly recommended.

Nice place, helpful staff.

I had to wait 1 hour 25 mins to be seen, I nearly fell asleep in the waiting room after the reception staff even left for the days. It reminded me of NHS wait times when I go for an appointment.

All very smooth and efficient

The hospital were very accommodating even though I was running late as I had taken the wrong train from Surrey!

I've had a few surgeries at the hospital and both times had to stay overnight. The service was absolutely fantastic.

Very positive!

Good experience.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

They were very helpful and showed me where I need to go