98 results found for FAT GRAFTING Clinics in NORTH WEST, ENGLAND

One appointment I had to wait 40 mins - staff shortages. Apart from that appointments were processed promptly

Good experience overall Dr Siah is very sweet and thorough.

My wait time for surgery was so quick, all the relevant staff prepped me and got me ready for surgery and it was very professional . My nurse was especially kind and the anaesthetist made me laugh which helped ease my nerves.

I felt safe and cared for. I was treated with dignity, kindness and respect. Also I felt the staff support and care. All staff spent time talking with me, explaining procedures. Thank you!

Excellent and reassuring.

Excellent facility and specialists

Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.

Very professional and efficient

Very good experience overall

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.