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St Edmunds Hospital (part of Circle Health Group)

St Edmunds Hospital (part of Circle Health Group)

St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA

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Reviews

All reviews(160)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Rheumatology (23)
Joint Pain (20)
Upper Gastrointestinal Conditions (Oesophagus & Stomach) (20)
Cataract Surgery (19)
Acid Reflux (14)

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*Star rating based on patient reviews

160 reviews

4

3.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Sometimes inefficient, and make errors. Friendly & polite, but it is necessary to check everything.

04 Apr 2024verified patient
Patient seen for:
Diarrhoea
Upper Gastrointestinal Conditions (Oesophagus & Stomach)
Acid Reflux

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. If you would like to contact us directly we can perhaps address the issues you have raised to improve services. Kind regards Jo Colman-Bown

10 Apr 2024

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff were very friendly and welcoming putting you at ease from the minute you walk through the door.

27 Feb 2024verified patient
Patient seen for:
Inflammatory Bowel Disease (IBD)

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you again for taking the time to let us know how we did, we appreciate your feedback. We're glad to hear we delivered such a great experience. Kind regards Jo Colman-Bown

12 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Previously highly rated under a separate review.

26 Mar 2024verified patient
Patient seen for:
Colorectal Surgery

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

28 Mar 2024

4.5

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Excellent. Friendly and helpful staff both in person and on the phone. Clean premises. Easy to park.

25 Mar 2024verified patient
Patient seen for:
Prostate Cancer Diagnostics

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

28 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

When arrived, I was greeted in a very friendly manner. A kind gentleman then escorting me to my room and explained where everything was.

27 Mar 2024verified patient
Patient seen for:
Umbilical Hernia Repair
Inguinal Hernia Repair
Hernia

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

03 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff can not do enough for you and very friendly

26 Mar 2024verified patient
Patient seen for:
Hernia

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

03 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent hospital. Not been there before Highly reccomend

26 Mar 2024verified patient
Patient seen for:
Hernia

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

28 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff has been very nice and professional.

25 Mar 2024verified patient
Patient seen for:
Stomach / Abdominal Pain
Colonoscopy
Gastroscopy

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

03 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All staff very friending, calm and caring and Hospital welcoming and very clean. Rooms have everything you need.

28 Mar 2024verified patient
Patient seen for:
Laparoscopic Gallbladder Removal (Cholecystectomy)

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

03 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent from start to finish. All staff were friendly, helpful and made me feel at ease from checking in at reception to the care received post op. Thank you

02 Apr 2024verified patient
Patient seen for:
Inguinal Hernia Repair

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

06 Apr 2024